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Cadix keeps documentation current, findable, and clearly owned, so "check with Bob" stops being the backup plan.
Takes 10 seconds. We only email you when there's real news, not filler.
Support Escalation Matrix
Verified
This information has been reviewed and is current.
Last verified Aug 20, 2026
Lisa Calder
Tier 1: Frontline Community Team
The Community Associate or Front Desk Agent serves as the initial point of contact for members and guests. This level handles real-time, face-to-face requests, basic troubleshooting, and general building upkeep. Typical duties include answering simple questions about Wi-Fi login credentials, restocking kitchen or printing supplies, resolving conference room booking double-bookings, and checking in visitors.
Tier 2: Community & Account Management
The Community Manager or Space Lead manages account status, member satisfaction, and localized operations. This level steps in when a problem requires budgetary adjustments, contract modifications, or policy enforcement.
the real problem
You can write an SOP in five minutes. Keeping it right for five months is the part nobody's solved.
Every time a process changes, someone has to hunt down the doc, fix the screenshots, rewrite the steps, and hope the team finds the new version before the old one does damage.
Most teams don't. The real system runs in Slack, because asking is faster than digging through Notion, a shared drive, a PDF, and an old wiki to find something that might not even be current anymore.
And when the one person who actually knows how it's supposed to work is out sick, the process is out sick too.
how cadix works
One place to find it. A named owner. A status you can trust.
01
Everything lives in one Knowledge Base
Browse and search published documentation by category, instead of digging through Slack, a shared drive, and three different wikis.
02
Assign an owner and a review date
Browse and search published documentation by category, instead of digging through Slack, a shared drive, and three different wikis.
03
See its trust status at a glance
Current, Under Review, Outdated, or Draft. Cadix tracks whether a review is on time, due soon, or overdue, and surfaces it instead of hiding it.
04
Review it, update it, mark it done.
When a review comes due, the owner checks it, updates what's changed, and marks it reviewed. That resets the clock. Freshness becomes a status, not a memory.
05
See the whole picture.
A review queue shows what needs attention. Workspace health reporting shows what percentage of your documentation is actually current, not just stored.
Open any document and you'll know immediately: is this current, who owns it, when was it last reviewed, and is anything unresolved. Need to loop in someone outside your workspace? Share that one document through a magic link, with its status and reviewer notes intact, without giving them access to anything else.
built for
Cadix is for Operations, Compliance, Quality, and People/HR leads at small and midsize teams who own SOPs, policies, or process documentation, especially if half of it currently lives in someone's head.
Not a huge enterprise platform. Not another everything-app. Something simple enough that your team actually uses it.
questions
Is this actually going to ship, or is my email going into a dead list?
Founding Members get updates as we build, not silence until launch day. You'll hear from us before launch, not just at it.
How is this different from just being more disciplined in Notion or Confluence?
Notion and Confluence store documents. Cadix tracks whether they're still trustworthy: every document gets a named owner, a review date, and a status (Current, Under Review, Outdated, or Draft). Discipline breaks the first time someone's busy. A review queue and a workspace health report don't forget.
Is this another bloated enterprise platform?
No. That's specifically what we're not building. Founding Members get a direct line to shape what we build, so it stays simple on purpose.
What does Founding Member pricing actually mean?
Founding Members lock in founding-member pricing for as long as their account stays active. We haven't set the standard rate yet; signing up now means you get the early rate before anyone else does.
Who is this for?
Operations, Compliance, Quality, and HR leads at small and midsize teams who own SOPs, policies, or process documentation, especially the teams where half of it lives in someone's head instead of a system.
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